Privacy
Your privacy and the privacy of the people you meet with are very important to us.
Secure by design
We use Apple's Accessory Kit for secure authentication and encrypted transfers, ensuring data moves only between your device and phone.
Encrypted in transit & storage
We protect your data with industry-standard encryption (TLS) in transit and securely store it using Hardware Security Modules (HSM) and advanced encryption protocols.
HIPAA compliant
Our platform is fully HIPAA compliant, ensuring all your data is protected according to medical-grade standards of privacy and security.
Granular data controls
Easily manage, download, or delete your data at any time. Audio retention settings allow you to automatically delete audio after a set period of time.
Your data stays private
We never access your data or sell it to third parties without your permission. Strict audit logs and code review procedures ensure your information remains secure.
Your data is protected from 3rd party AI providers
Data sent to third-party AI providers for transcription and summarization is not used for third-party model training and is deleted within 30 days, per provider policy.
FAQ
Can I export recordings and transcripts?
Yes. You can download and export from the app and API.
What happens if the Pendant is lost or stolen?
Your audio is encrypted and not able to be read without the key.
Can I delete my data whenever I want?
Yes. You can stop recording at any time, and delete any recording in the app.
Can I delete my audio and just keep the transcripts?
You can set a custom audio retention period in the app. (1 day, week, month, year, or forever)
How long do you keep my recordings and transcriptions?
Your full recordings stay in your account until you delete them or close your account.
Do I need to get consent before recording?
While the laws differ in different states and countries, we believe privacy is so important that we recommend users of our product hold themselves accountable to a much higher standard than the bare legal minimum.We believe all users of our product should proactively seek consent from everyone they record even if they are not legally obligated to do so. Not only is this is the safest approach legally, but it is also just the right thing to do.
Are you HIPAA compliant?
Yes. The Limitless Pendant is HIPAA compliant, which means we adhere to strict standards for protecting your information at a medical-grade level of privacy and security. We use advanced security measures and privacy protocols to ensure your data is handled with the utmost care and confidentiality.